Allows you to connect to your equipment at home via the Internet.

One honest IP address (/32)

Detection and resolution of equipment or cable malfunctions within the client's apartment. In the event that the malfunction is outside the client's apartment, the service call is free of charge!

Master's call

Drilling holes in the apartment

Setup of your Wi-Fi router at home by a specialist of our company.

Setting up the customer's Wi-Fi router

Router Keenetic Carrier will be ideal option for when you need a reliable device, while you have a 100 Mb/s plan.
Suitable for apartments of medium size, where recivers will be modern wireless Wi-Fi devices, which are working by a standart 802.11ac. 
This includes: smartphones, tablets, laptops, smart TV's and gaming consoles.

 Keenetic Carrier (KN-1711-01EN)

The EC-SFP1000-FE/GE-LFP media converter is designed for connecting network segments based on copper twisted pair and segments constructed with fiber optic cable.

When using media converters to unite two network segments, issues may arise with automatic detection of link failures (e.g., in protocols like STP). The EC-SFP1000-FE/GE-LFP media converter supports the Link Fault Pass-through (LFP) function, which is used for monitoring network connection errors. Monitoring is carried out using network devices with management capabilities, such as network switches and routers.

Media converter FoxGate EC-SFP1000-FE/GE-LFP

The HG8310M ONU (Optical Network Unit) is a new generation of GPON (Gigabit Passive Optical Network) end terminals, serving as an ideal Fiber to The Home network solution. This versatile and reliable device offers high-speed Internet connectivity through its GPON port and allows access via a gigabit Ethernet port.

Client terminal ONU Huawei EchoLife HG8310M

To connect, you need to contact our managers at (044) 300-13-00.

How to connect to your network?

GPON (Gigabit PON) is an uninterrupted power supply technology, standing for "Gigabit Passive Optical Network." The network's bandwidth can reach up to 1 Gbps even with simultaneous connections of multiple devices. This technology provides a robust internet channel and operational reliability.

To connect, you need to contact our managers at (044) 300-13-00.
In some cases, a certain amount of time may be required to check technical feasibility.








What is GPON technology and how to connect?

Most often, such issues arise due to incorrect operation of the router or other of client's network equipment and can be resolved by restarting it. 
Also, check the cable connection to the WAN/Internet port of the router, disconnect, and reconnect it.

If this doesn't help, it is necessary to contact technical support at (044) 300-11-00.

What to do if the internet is not working or the speed has dropped?

To change the tariff plan, you need to contact our managers at (044) 300-13-00.

How to change the tariff plan?

Complete the service suspension [form](https://docs.google.com/document/d/1_ruNOohffxkaOIJQgS4Uanm9bX4HvbR11NX4hBLP22g/edit) and send the letter with it to our managers at manager@miit.ua. 
If you don't do this, the subscription fee will continue to be deducted from your balance.

What to do if I temporarily plan not to use the service?

A fixed IP address will allow you to:
- Gain access to your computer from a remote location.
- Run services on your workstation that are accessible from the Internet.
- Access cameras that are operating on your local network.

You can order this service by contacting us at (044) 300-13-00.

What is the "Fixed/Honest IP Address" service and how to connect it?

On some properties, there are restrictions related to commissions that we pay to the homeowners' association (OSBB) for providing services at your property. Therefore, the tariffs for your address may be higher than elsewhere.

Why do the tariffs quoted to me differ from those on the website?

One honest IP address (/30)

Five honest IP addresses (/29)

Identification and troubleshooting of cable or equipment issues within the company office. If the malfunction is outside the office premises, the service call is free of charge!

Calling the master to the office

GPON (Gigabit PON) is an uninterrupted power supply technology, standing for "Gigabit Passive Optical Network." The network's bandwidth can reach up to 1 Gbps even with simultaneous connections of multiple devices. This technology provides a robust internet channel and operational reliability.

To connect, you need to contact our managers at (044) 300-13-00.
In some cases, a certain amount of time may be required to check technical feasibility.

On some properties, there are restrictions related to commissions that we pay to the homeowners' association for providing services at your property. Therefore, the tariffs for your address may be higher than elsewhere.

Internet

6.75

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Additional services