Internet

To connect, you need to contact our managers at (044) 300-13-00.

GPON (Gigabit PON) is an uninterrupted power supply technology, standing for "Gigabit Passive Optical Network." The network's bandwidth can reach up to 1 Gbps even with simultaneous connections of multiple devices. This technology provides a robust internet channel and operational reliability.

To connect, you need to contact our managers at (044) 300-13-00.
In some cases, a certain amount of time may be required to check technical feasibility.

Most often, such issues arise due to incorrect operation of the router or other of client's network equipment and can be resolved by restarting it.
Also, check the cable connection to the WAN/Internet port of the router, disconnect, and reconnect it.

If this doesn't help, it is necessary to contact technical support at (044) 300-11-00.

To change the tariff plan, you need to contact our managers at (044) 300-13-00.

Complete the service suspension form and send the letter with it to our managers at manager@miit.ua.
If you don't do this, the subscription fee will continue to be deducted from your balance.

A fixed IP address will allow you to:

• Gain access to your computer from a remote location.
• Run services on your workstation that are accessible from the Internet.
• Access cameras that are operating on your local network.

You can order this service by contacting us at (044) 300-13-00.

On some properties, there are restrictions related to commissions that we pay to the homeowners' association for providing services at your property. Therefore, the tariffs for your address may be higher than elsewhere.